Vacancy: Front of House & Retail Team Leader

Author: Courtney Johnston, Director

We have several opportunities to join The Dowse team becoming available in 2018 - including this important position, shaping the way our museums are experienced by all our visitors.

Hutt City Museums (made up of The Dowse Art Museum and Petone Settlers Museum Te Whare Whakairo o Pito-One) is seeking a dynamic leader who will motivate and support our front of house staff across the two museums, and make visiting Lower Hutt's museums an outstanding experience.

This is a fast-paced and highly diverse role, ideal for a person looking to take the next step in their museum career and/or hone their leadership, people management and strategic skills. 

In this role you will hold and communicate the vision for visitor experience at The Dowse Art Museum and Petone Settlers Museum. This means recruiting, training, managing and developing our front of house team, and overseeing customer service across both sites. You'll show leadership skills, empathy, and a desire to provide memorable (in a good way!) visits for everyone who walks in the door.

The management of the stores at both museums is also part of this role. This includes selecting products and developing merchandise ranges. While experience managing a retail environment similar in scale to those at our museums is not essential, understanding the role retail plays in visitor experience and enthusiasm about developing your skills and knowledge in this area is required. 

Applications close on 28 January 2018. Further information about the role and how to apply is available on the Hutt City Council website.

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